Data Deletion

When your deletion request is processed, we permanently remove:

• Your account credentials and profile information (name, email, company, and business context).
• All contacts you have added or imported into Coachonix.
• Your outreach logs, mission history, swipe history, and coaching conversations.
• Your streaks, badges, and pipeline records.
• Your push notification token and device information.

A small amount of data may be retained after deletion where required by law or legitimate business necessity:

• Transaction records — if you made any purchases, financial records may be retained for up to 7 years for tax and accounting compliance.
• Aggregated, anonymised analytics — usage counts that cannot be traced back to you individually.
• Legal hold — data subject to an active legal obligation or dispute.

Retained data is never used for any commercial purpose and is deleted as soon as the applicable retention period ends.

• We will acknowledge your request within 1 business day.
• Your data will be permanently deleted within 30 days of the confirmed request.
• You will receive a confirmation email once deletion is complete.

Once the Coachonix app is available, you can also initiate deletion directly from Settings › Data & Privacy inside the app. This triggers the same deletion process described above without needing to send an email.

If you have questions about this process or want to request a copy of your data before deletion, email support@coachonix.com. For full details on how we handle your data, see our Privacy Policy.