Privacy Policy

Account information you provide: your email address, name, and profile details such as your company, product, and business context.

Contacts: names, phone numbers, email addresses, and social identifiers you import or add manually. Contact data you add to Coachonix is stored on Coachonix's secure servers to power the app's core features — only contacts you explicitly add or import are stored; your full device contacts list is never uploaded to our servers.

Usage data: swipe actions, outreach logs, coaching conversations, mission activity, and in-app interactions.

AI interaction data: the messages you type into the app's AI coaching features, your requests for outreach drafts, and the AI's replies. This data is processed by OpenAI on your behalf when you actively use the AI coaching features — see "How we use your data" and "AI data and consent" below.

Device information: device type and push notification token (used only to deliver streak and badge reminders).

• To operate the app, personalize your coaching experience, and surface relevant contacts and missions.
• To generate AI coaching responses and outreach drafts. When you use the app's AI coaching features or request an outreach draft, the following data is transmitted to OpenAI to produce the response:
  • Your profile information (your name, what you do, your company or product).
  • Relevant contact details for contacts you have explicitly tagged and added in Coachonix (first name, relationship tag, and any notes you have written about that contact).
  • The specific message or question you submit in that session.

  Coachonix does not send your full contact list, phone numbers, email addresses, or any contact information for people you have not explicitly tagged and added to Coachonix.

  Data sent to OpenAI is processed under OpenAI's API data usage policy, which states that API inputs and outputs are not used to train OpenAI's models.

• To send push notifications for streak reminders and badge alerts, when you have enabled them.

Clerk — handles authentication and account management. Your email and account identifiers are stored with Clerk.

OpenAI — coaching and outreach content is generated by sending your profile context and relevant contact details to OpenAI's API (see "How we use your data" for the exact fields). Coachonix uses OpenAI's API service — not ChatGPT or OpenAI's consumer products — which carries stricter data-handling obligations.

• OpenAI does not use API inputs or outputs to train its models.
• Under OpenAI's zero-data-retention policy for API customers, data is not stored beyond the immediate API request window.
• These commitments provide an equivalent level of data protection to the standards described in this policy.
• You can review OpenAI's full privacy practices at openai.com/policies/privacy-policy and their API data usage policy at openai.com/policies/api-data-usage-policies.

Before you use the AI coaching features for the first time, the app will explain exactly which of your data is about to be sent to OpenAI and ask for your explicit permission. You will not be asked again on subsequent uses unless the scope of data shared changes.

You can use Coachonix's core features — managing contacts, logging outreach activity, and tracking your missions — without ever using the AI coaching features. The AI coaching chat is an optional, on-demand feature. AI data sharing is only triggered when you actively choose to use the AI coaching features or request an AI-generated outreach draft.

No data is ever sent to any AI service in the background without your knowledge or without you initiating an action.

We do not sell, rent, or trade your personal data to any third party. Data is shared with service providers only to the extent necessary to operate the app, as described above.

Your data is retained while your account is active. You may request a copy or permanent deletion of your data at any time from Settings › Data & Privacy.

You can delete individual contacts directly within the app at any time. Deleted contacts are removed from our servers permanently.

Upon account deletion, your profile, contacts, and outreach history are permanently removed from our systems within 30 days.

We use industry-standard encryption in transit (TLS) and store your data on secure, managed infrastructure. Access to production data is restricted to authorized personnel only.

Coachonix is intended for users 18 years of age or older. We do not knowingly collect personal information from anyone under 18.

We may update this Privacy Policy from time to time. Continued use of the app after changes are posted constitutes your acceptance of the updated policy. Material changes will be communicated through the app.

Questions about your data or this policy? Email us at support@coachonix.com.